BiteSquad.com Reviews

My delivery was fast and the driver was very polite. Bite Squad even called to tell me the restaurant was out of something so that I could make another choice. And the delivery was still fast! I definitely recommend them.

Fast delivery, great food, always polite delivery drivers! Thank you!!!

We ordered food food from Bite Squad then we waited 2 hours. So we canceled! They kept our FOOD AND OUR MONEY! NEVER AGAIN... THEY ARE A JOKE

I used Bite Squad for the very first time because a friend gave me a gift certificate. I ordered MOTHER'S DAY dinner and DID receive a confirmation of the order. I didn't receive any further emails. On Mother's Day, at the time we were supposed to receive delivery, I clicked on Track and saw that the order was CANCELLED! So, here we were, expecting a nice dinner and... NOTHING! What a happy Mother's Day for the 3 mothers at our dinner! Very disappointed and if it weren't for the gift certificate that I STILL have to use because I am NOT going to let them have that money for nothing, I would never order them again! They need to let us know as soon as they cancel an order so we can make other arrangements! I have been telling everyone, today, what happened and not to use this service with the outrageous hidden service fees! They have more hidden fees than my cell phone bill! EXTREMELY unhappy customer!

Placed an order for pickup, entered in all of my information, placed order, got confirmation, closed my computer. Opened it again in an hour, found an email that said I had to SEND AN EMAIL within 20 MINUTES with a PHOTO of my ID and CREDIT CARD or they would cancel the order. By the time I saw the email, my order was cancelled. Customer service said it was for "my protection for fraud".
Won't use their business again and will tell restaurant to consider someone else.

Driver was great and did left at the door. Food was hot. Loved it.

Quick, excellent and friendly! Great customer service!!!

Order $37 worth of food and total ends up being 63 dollars, 20 of which are fees that don't go to that driver.

So to recap, its a company that screws it customers, restaurants, and its drivers. Don't use.

It's seem like that fast arrive on time good job

We ordered 130.00 worth of food and by the time you added all of your fees it came to $192.00. You are the biggest rip-off ever. Doordash should be everyones choice from now one. Ridiculous. Please everyone find another delivery service and check out their fees. Ours came with a mandatory tip, booking fee (what ever the hell that is) and a service charge. I just am stunned.

I would give zero if I could. I used these yahoos last year, but they screwed me over so many times I gave up. Today was my birthday, so I decided to treat myself. I ordered from a nearby Mexican restaurant at 7:10. It is now 9:34. No food, no answer from Customer Service after trying for over an hour...no response whatsoever! I checked the tracker again, & it showed delivered. I called the restaurant & was told my order was ready nearly TWO HOURS AGO & is still sitting on the counter! Now my evening has been ruined & I have a credit card charge to dispute. I despise this delivery service, & I will blast them out on every forum possible. Incompetent yahoos!

Great food and great service!!!